Burst pipes and leaky plumbing fixtures can cause a lot of damage if your home becomes flooded or a leak isn’t noticed for some time. In this instance turn off the water supply at your stopcock or shut off valve. If you have a smaller isolation valve leading to the area you can use this so you can continue to use water in other areas of the house, but sometimes it is just easier to use the stopcock and turn off the household water completely. Give us a ring and our local emergency plumbers will get to you as soon as they can.
Broken down gas appliances can cause a lot of worry or stress. Especially if it is a boiler and it is your only source of heat. This is made worse if you have elderly people, ill people or children in the house. If this happens give us a ring and our plumbing and heating engineers will be out to you as soon as we possibly can be.
Leaks are serious due to the potential for explosions, you shouldn’t attempt to do any repairs to pipes or appliances yourself. This requires registered gas safe engineers like ourselves. So if you smell gas don’t light any flames or cause any sparks. If safe, quick and easy to do so shut off the mains supply. Makes sure everyone leaves the building as quickly as possible. Ring us and we will be out to you as quickly as possible. If we can’t get to you quickly you can ring the Gas Emergency Services on 0800 111 999.
Another serious emergency is a carbon monoxide leak. Carbon monoxide is a gas that is hard to detect due to it the absence of smell, colour or taste and is a result of your appliance not working properly.
The symptoms include:
If you suspect you or someone else has carbon monoxide poisoning or your alarm goes off you should turn off the appliance, open windows and doors to ventilate the property, get everyone out of the building as soon as possible and if someone is showing signs or feeling symptoms of CO poisoning ring 999 even if the symptoms are mild. Make sure you ring the Gas Emergency Services on 0800 111 999.
In the case of emergencies it is best to ring us, don’t fill in the form.